russian biathlete Anastasia Shevchenko said that she was responsible for dialogue with the airline Aeroflot, which was supposed to return funds for equipment damaged during transport.
In August, Shevchenko said Aeroflot left five national team athletes without equipment at once. The photo posted after the baggage receipt showed broken poles.
– Arriving in Moscow, I carried a command tube, where there were five pairs of sticks. I didn’t check the tube at the airport itself, and when I arrived there, I realized that all five pairs of poles were broken. They were broken in one place. We can assume that the tube was moved or that something heavy was placed on it: all the sticks had a fracture in one place. It’s so unrealistic to break five pairs, because the tube is quite strong. SBR helped me keep in touch with Aeroflot, it turned out that the company apologized. I am very grateful to them. They compensated for the damage caused by the broken equipment,” Shevchenko told reporters.
— Were you responsible for the dialogue with Aeroflot?
— I was responsible for the tubus and responsible for the dialogue. I managed to negotiate, we intend to continue using the company’s services. We have no complaints. Initially the company did not apologize, but for me it became very insulting. In the end, everything is fine, we personally returned the money. We split the total amount equally between the girls.
Source : MatchTV
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