FAVBET told how not to become a victim of online fraudsters

Ukrainians increasingly face cases of provocationsas well as telephone and online fraud aimed at users of legal iGaming platforms.

In this regard, FAVBET reminds that all communications with clients take place within the framework of the current legislation of Ukraine and exclusively through official communication channels.

Taking care of the safety and well-being of users, FAVBET has also created a memo with basic rules for protecting money and personal data from fraud.

Here are some important tips from FAVBET to help you avoid being scammed:

1. Never trust strangers who promise you a big win.. FAVBET employees never provide predictions on the results of sports matches and do not contact clients through personal accounts in messengers.
2. Check the information. If someone claims to be a representative of FAVBET and asks you to make a financial transaction or provide personal information, make sure that this is indeed an official communication channel.
3. Official communication channels. All FAVBET communications are conducted through official channels and exclusively within the framework of current legislation. Company representatives never ask to provide confidential data or passwords via phone calls or instant messengers.
4. Contact support. In case of suspicious situations or if you have witnessed fraud, please contact FAVBET support service by phone 0 (800) 213 283through telegram botemail or online chat on the website favbet.ua or in official applications for Android or iOS.

How do scammers operate?

• They write in messengers and introduce themselves as a FAVBET partner working with the company under a contract.
• They offer to make money and promise to sell a 100% winning forecast from a supposed employee of the company.
• After the client tops up the fraudsters’ account, they disappear with the money. In some cases, they report winning tens of thousands of hryvnia and ask to pay several thousand in taxes.

Other possible types of fraud: invitations to participate in promotions from unofficial accounts with a similar name, a request to confirm a transaction by clicking on a link, and others.

If you have encountered fraudulent attempts or received a message that raises doubts, please report it via the support service on the FAVBET website.

Official communication channels with FAVBET

• Hotline: 0 (800) 213 283 (free for Ukraine)
• Online chat on the website: favbet.ua
• Official channels in messengers: Telegram
• Email: [email protected]

«Security is an absolute priority for FAVBET. And in this matter, we perceive clients not just as users, but as partners, because it is their messages that allow us to identify and prevent threats in a timely manner. This work is carried out on a daily basis, and we are grateful to clients who regularly inform us of any suspicious phenomena or schemes“, — they say at FAVBET.

FAVBET is one of the largest iGaming companies in Ukraine, which operates in accordance with the current licenses of the KRAIL and is constantly working to improve the Ukrainian gambling market from the point of view of the well-being of players.

Since 2023, the company has been the main sponsor of the project to implement a comprehensive system for preventing gambling addiction in Ukraine, within the framework of which the “Space of Life” has already been opened – the first specialized center to help people at risk of gambling addiction, their families and loved ones.

PARTICIPATION IN GAMBLING CAN CAUSE ADDICTION TO GAMING. FOLLOW THE RULES (PRINCIPLES) OF RESPONSIBLE GAMING.

OOO “BOOKMAKER COMPANY “FAVBET”. License for the organization and conduct of bookmaking activities dated 12/28/2022, issued in accordance with the decision of the KRAIL No. 433 dated 12/13/2022 and License for the organization and conduct of casino gambling on the Internet dated 04/20/2021, issued in accordance with the decision of the KRAIL No. 137 dated 04/05/2021, as amended.